Conflict Resolution :: essays research papers

The city of Bedford Falls has two men who share similar duties and whose conflicts have caused a great deal of inefficiencies and accentuate among the other city workers. On a number of occasions, the coach of Municipal Services has been present in situations where a conflict has occurred between Mr. Kelly and Mr. Booker. He waits them out, whence when both gentlemen leave with no resolution to their differences, the Director calls upon other city employees who witnessed the conflict and asks what they feel was actually going on. The city employees will comment on being concerned about Mr. Kellys attitude toward the employees and Mr. Booker, about Mr. Bookers attitude toward Mr. Kellys short-comings, and how often city workers are caught in the middle of the conflicts that occur between these two. After the Director hears out the workers, no changes have yet to be noted. Mr. Kelly was hired as a laborer approximately 10 years ago. The town hired him after(prenominal) he left a similar job in another location. After five years, due to a rearrangement in the management structure and the qualifying of several upper management personnel, he was promoted to the attitude of Assistant Superintendent of Public Works. He worked immediately under the Superintendent of Public Works and was accountable for assisting his supervisor in various duties, overseeing work crews, and filling in for the Superintendent in his absence. Mr. Kelly held the position of Assistant Superintendent of Public Works for 2 years and basically served as an errand boy for the Superintendent. At this time, another restructure took place and several more upper management personnel were let go. Mr. Kelly was then do Director of Public Works, which basically is the same job he already had but with a bit more responsibility. He was now responsible for identification of work crews and personnel (approx. 40-50 employees) as needed to conduct Conflict Resolution 3necessary town business such a s purchasing, sanitation, water & cloaca maintenance, and the like. He works directly under the Director of Municipal Services, which is basically a desk job/paper pushing version of the Superintendent of Public Works. Mr. Kelly has held this position for the last 3 years and has managed to keep his job, although not due to any efficiency of action or management skills. It is suspected he has done that with the assistant of the Director of Municipal Services, who is a personal friend to Mr.