Airline Crisis Communication

Airline crisis communication is very important in saving the reputation of an airline company. The purpose of this exhibit is to evaluate the reason why some airline loss their reputations and then make successful strategies in an airline crisis communication In this presentation, the definition of airline crisis communication will be given from two aspects, the aspect of practical way and the knowledge of the scholars.Then an example of an unsuccessful case about NYMPH is elect to scribe the measures they did after a crisis case happened and the analysis of the negative effects and loss following it will be described in details. After that, the riddle of this case will be evaluated and reasons will be explained. Finally, four best strategies based on crisis communication theory and successful examples will be introduced to support airline take successful strategies in the future.Then it comes to the conclusion that best strategies are effective in a crisis communication. Key word s Crisis communication the perception of an atypical event that threatens important expectancies of stakeholders and can seriously impact an organizations performance and generate negative outcomes. Reputation the opinion that people have about an airline soulfulness or something because if what has happened in the past.